Shipping policy
SHIPPING POLICY
ORDER PROCESSING
Most Outlaw Ragz apparel and accessories are made to order. This means your item is produced after your order is placed rather than pulled from pre-made inventory.
Production time is separate from shipping time. Processing and fulfillment times may vary depending on the product, order volume, and production facility.
SHIPPING TIMES
Estimated delivery times are shown during checkout when available. Delivery dates are estimates and are not guaranteed.
Once an order has been fulfilled, shipping time depends on the destination, shipping method, and carrier. Delays caused by carriers, weather, holidays, incorrect addresses, or other circumstances outside our reasonable control may occur.
SHIPPING COSTS
Applicable shipping charges are calculated and displayed at checkout before you complete your purchase.
TRACKING
When tracking is available, tracking information will be provided after your order ships. Please allow time for the carrier's tracking system to update after a shipping label is created.
MULTIPLE SHIPMENTS
Products in the same order may occasionally be fulfilled separately and arrive in more than one shipment. You will not be charged additional shipping solely because we divide an order into multiple shipments after purchase.
INCORRECT ADDRESSES
Customers are responsible for providing a complete and accurate shipping address. If you notice an error after placing an order, contact us as soon as possible. Once an order enters fulfillment or ships, we may not be able to change the delivery address.
LOST, DAMAGED, OR INCORRECT ORDERS
If your order arrives damaged, defective, or incorrect, or you believe your shipment has been lost, contact us at miltragz@outlawragz.com with your order number and details. For damaged or incorrect items, please include clear photos when possible.
DIGITAL PRODUCTS
Digital products are delivered electronically and do not require physical shipping.
QUESTIONS
For questions regarding an order or shipment, contact miltragz@outlawragz.com.